We're here to help you with any questions about Custos.
How do I create a memorial?
Open the Custos app and tap the + button on the home screen. You can manually enter details or scan a prayer card with your camera and let AI fill in the information automatically. Add a portrait photo, prayer text, obituary, and final resting place — then save. Your memorial is ready instantly.
Is Custos free?
Yes — Custos is completely free for families. Always. Creating, editing, and sharing memorials costs nothing. We believe preserving memory should never have a price tag.
How do I scan a prayer card?
Tap the + button on the home screen and select Scan Prayer Card. Point your camera at any prayer card and Custos will automatically extract the name, dates, and prayer text to pre-fill your memorial.
How do I share a memorial?
Open any memorial and tap the Share button. You can send a link directly to family members or generate a QR code that can be printed, texted, or displayed at a service.
How do I delete my account?
Open the Custos app, go to your Profile tab, scroll to the bottom, and tap Delete Account. Your account and all associated data will be permanently and immediately deleted.
Who can see my memorials?
Only you and family members you choose to share with. Custos memorials are private by default.
What if I lost a prayer card?
Custos is built for exactly that. You can create a memorial manually from memory — no prayer card required. As long as you remember them, they're never lost.